Parts Counterman 2nd Shift (12:30 pm to 9 pm) - Pittsburgh
JOB SUMMARY
The Parts Counterman 2nd Shift is responsible for meeting and greeting customers in a professional manner, accurately processing orders in the system, and coordinating to pull product, shipment, or delivery to the technician/customer. The counter person should have heavy duty/medium duty truck parts experience, excellent communication skills, and computer skills. The candidate should be self-motivated and can increase sales.
ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES
- Possess a strong working knowledge of commercial medium duty and heavy-duty truck parts.
- Be an active parts salesperson, with the purpose of fulfilling customer and service technician needs for truck parts and service.
- Fill/Deliver retail & shop customer orders from stock, place orders when requested items are out of stock.
- Notifies the service advisor when special ordered parts have been received.
- Maintain excellent customer service capability and strong communication skills.
- Promote current service specials.
- Provide management with key customer information.
- Meet sales volume and gross profit objectives.
- Answer phones, provide price quotes and other information.
- Keep work and counter areas clean and uncluttered.
Physical Demands:
- Stand, walk, and deliver parts to service counter and service bays within the 6-8 hrs. work shift.
- Ability to lift or carry up to 50+ lb. parts to a height of 44inches.
- Will be required to reach, climb, twist, crouch, kneel or stoop to retrieve parts from shelves.
POSITION REQUIREMENTS
Education & Experience:
- High School Diploma required.
- Parts related experience a plus.
- Must possess and use good interpersonal skills and can interact well with customers, vendors, and co-workers in a positive and constructive manner.
- Must be able to read and write in English, understand computer generated reports, invoices, etc.
- Ability to operate various computer systems.
Compensation and Benefits:
- Competitive Pay
- Full Benefits Package: Medical, Dental, Vision, 401K, and STD/LTD/Life
- Paid Holidays, Birthday and PTO (Paid Time Off)