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Parts Counterman – SCHUYLKILL HAVEN, PA

JOB SUMMARY

The Parts Counterman is responsible for meeting and greeting customers in a professional manner, accurately process orders in the system and coordinate pulling product, shipment or delivery to the technician/customer. The Parts Counterman should have heavy duty/medium duty truck parts experience, excellent communication skills, and computer skills. Candidate should be self-motivated and have ability to increase sales.

POSITION REQUIREMENTS

Function and Responsibilities:

  • Possess a strong working knowledge of commercial medium duty and heavy-duty truck parts.
  • Be an active parts salesperson, with the purpose to fulfill customer and service technician needs for truck parts and service.
  • Fill/Deliver retail and shop customer orders from stock, place orders when requested items are out of stock.
  • Notifies the service advisor when special ordered parts have been received.
  • Maintain excellent customer service capability and strong communication skills./li>
  • Promote current service specials.
  • Provide management with key customer information.
  • Meet sales volume and gross profit objectives.
  • Ability to maneuver around, in, on and under trucks.
  • Answer phone calls, provide price quotes and other information./li>
  • Keep work and counter areas clean and uncluttered.

Physical Demands:

  • Stand, walk and deliver parts to service counter and service bays within the 6-8 hrs work shift.
  • Ability to lift or carry up to 50+ lb. parts to a height of 44inches.
  • Will be required to reach, climb, twist, crouch, kneel or stoop to retrieve parts from shelves.

Education & Experience:

  • High School Diploma required.
  • Minimum 2 years as a mechanic.
  • Must possess and use good interpersonal skills and have the ability to interact well with customers, vendors, and co-workers in a positive and constructive manner.
  • Must be able to read and write in English, understand computer generated reports, invoices, etc.
  • Must be able to operate various computer diagnostic devices, PC’s and laptops.

Compensation and Benefits:

  • Competitive Pay
  • Full Benefits
  • 401K
  • Paid Holidays & Vacation

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